Tala

Tala is an AI telephony standard that answers, qualifies, and routes calls without interrupting your day. It acts as an AI voice agent to manage incoming calls and integrate with your existing tools.

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At a glance

Pricing

Paid · Usage-based

Free tier

API

Skill level

Non-technical

About

What is Tala?

Tala is an AI-powered telephone standard designed to automate call handling for businesses. It acts as an intelligent voice agent that can immediately answer incoming calls, qualify the caller's request, and then trigger the appropriate follow-up action, such as scheduling an appointment, transmitting a message, or transferring the call. This system aims to prevent missed important calls and reduce interruptions for busy teams. Tala integrates with various tools like calendars (Google Calendar, Outlook, Calendly) and business-specific software, offering features like real-time call notifications, transcriptions, and summaries via a mobile app. It's particularly useful for industries where agents are often away from their desks, like real estate, law firms, and healthcare.

Best used for

Ideal for sales reps and businesses who need to ensure no important calls are missed, qualify incoming leads efficiently, and automate appointment scheduling. Especially valuable for professionals in real estate, legal, and healthcare sectors who are often away from their desks.

Common actions

automate call handling

qualify leads

manage appointments

route calls

CRMSalesConversational AIproductivityreal-time coachingonboarding

Capabilities

Key features

AI call answering
Demand qualification
Appointment scheduling
Message transmission
Call transfer
Calendar integration
Mobile app notifications

Target Audience

sales rep

Integrations

google-calendaroutlookcalendlyslack

Pricing & Plans

Paid · Usage-based

Not publicly disclosed. Check tala-assistant.com for current pricing.

FAQs

What happens if Tala cannot answer a request?

Tala can recognize when a request needs human intervention. In such cases, it applies your predefined rules, which can include transferring the call, taking a structured message, or requesting a callback with the already collected context.

Can Tala schedule appointments or transmit messages?

Yes, the Tala AI telephone standard can propose appointment slots, confirm next steps, or transmit useful messages with the information it has already qualified during the call.

How much does Tala cost?

Tala starts at 29€ HT per month, which includes 50 minutes and 3 concurrent lines. Beyond the included minutes, additional usage is charged at 0.20€ HT per minute. A 7-day trial is available for 1€.

How long does it take to set up Tala?

Setup is quick. You define your reception rules, useful scenarios, integrations, and transfers. Tala can then take over without requiring a heavy project or extensive implementation time.

Does Tala offer a sovereign mode for data hosting?

Yes, Tala offers a 'Mode Souverain 100% France' option for an additional 500€ HT/month, ensuring that calls, transcriptions, and summaries are hosted on French servers.

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