Talksprout

talksprout is an AI-powered feedback collection tool that helps businesses gather, analyze, and act on user feedback. It features AI-powered widgets and automated analysis to streamline the feedback process.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is talksprout?

talksprout provides an AI-powered platform for collecting and analyzing customer feedback. Users can integrate a customizable widget into their websites to gather feedback, including customer mood and thoughts, using personalized prompts. The platform automatically processes, stores, and analyzes the data, offering insights into user sentiment and tracking trends over time. A key feature is the ability to turn feedback into action by creating tickets directly in tools like Linear, GitHub, or Azure DevOps, pre-filled with AI analysis. It offers a lightweight widget, custom prompts, AI analysis that breaks down submissions into 'Why, How, and What,' and an 'Ask AI' chat for deeper insights. The tool emphasizes privacy, ensuring feedback data remains in the user's workspace.

Best used for

Ideal for product managers who need to collect user feedback, analyze sentiment automatically, and integrate insights directly into development workflows. Especially valuable for teams looking to streamline their feedback process and turn insights into actionable tasks efficiently.

Common actions

collect feedback

analyze sentiment

integrate feedback

track trends

Customer insightsAI feedback collectionsentiment analysis

Capabilities

Key features

AI feedback widgets
Automated AI analysis
Ticket integrations
Customizable prompts
AI chat for insights
Sentiment analysis

Target Audience

product managersmall business ownerdeveloper

Integrations

lineargithubazure-devopsreactshopifycarrd

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check talksprout.com for current pricing.

FAQs

What happens if I exceed my submission limits on talksprout?

talksprout will continue to collect feedback past your plan's submission limit. However, you will only be able to view a certain number of submissions (e.g., 20 on Free, 300 on Basic, 10,000 on Pro). You won't be charged for exceeding limits, but you'll need to upgrade to access more.

Which platforms can I integrate the talksprout widget with?

The talksprout widget can be integrated into various platforms. Specific guides are available for React, Shopify, and Carrd, making it easy to get up and running on these systems. It's designed to be lightweight and adaptable for most websites.

Can talksprout integrate with my existing project management tools?

Yes, talksprout offers integrations with popular project management tools. You can create tickets directly in Linear, GitHub, and Azure DevOps from feedback submissions. These tickets are pre-filled with AI analysis to streamline your workflow.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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