TextIt

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TextIt is a leading bot platform that allows users to visually build multichannel messaging bots with a drag-and-drop flow designer. It supports communication across various channels like Facebook, WhatsApp, and SMS without writing code.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is TextIt?

TextIt is a powerful and flexible platform designed for easily building scalable, interactive chatbots on any channel without requiring any coding. It features a visual drag-and-drop flow designer for creating chatbots in minutes, a contact database for tracking activity and custom fields, and campaign automation for ongoing engagement. TextIt supports omni-channel communication, including popular platforms like Facebook, WhatsApp, and SMS, and can handle hand-offs to human agents via its Tickets feature. The platform offers robust integrations with services like Zapier, Wit.ai, and custom webhooks, and is built to scale to millions of contacts, having processed over 2 billion messages across 170 countries. TextIt is free to try and offers friendly pricing for even massive scale projects.

Best used for

Ideal for organizations and businesses who need to automate customer support, run engagement campaigns, and manage large-scale messaging across multiple channels. Especially valuable for those requiring a no-code solution for building interactive chatbots and scaling to millions of contacts globally.

Common actions

build chatbots

automate messaging

manage contacts

launch campaigns

integrate services

Capabilities

Key features

Visual flow designer
Contact database
Automated campaigns
Omni-channel messaging
Human agent hand-off
Zapier integration
Custom webhooks

Target Audience

non-profit organizationscustomer support teamsmarketing professionalsdevelopers

Integrations

zapierwit.aifacebookwhatsappsms

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check textit.in for current pricing.

FAQs

What counts as a Messaged Contact for billing?

A Messaged Contact is any contact that sends or receives a message (or an IVR call) within your billing period. Other contacts in your account are not billed, allowing you to build a contact list without paying for inactive users.

Does TextIt offer discounts for non-profit organizations?

Yes, TextIt provides discounts for registered Nonprofits. You can get in touch with their team and provide details about your organization to inquire about eligibility and specific discount rates.

Can TextIt be used in any country?

Yes, TextIt works globally. It supports channels like Facebook and WhatsApp for worldwide reach and integrates with numerous SMS aggregators and mobile operators. It has been used in over 170 countries.

What are the limitations of the free trial?

The free trial allows you to explore all of TextIt's features with a limit of 100 contacts. It's designed for testing and evaluation before switching to a paid account for launching your messaging application.

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Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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