Todook

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Todook is a Customer Support & CX tool that provides an AI chatbot for customer support. It helps businesses automate customer interactions and drive sales across multiple platforms like Instagram, Facebook, and WhatsApp.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is Todook?

Todook is an AI chatbot platform designed to automate customer interactions and drive sales, specifically tailored for customer support. It integrates with major social media platforms like Instagram, Facebook, and WhatsApp, allowing businesses to transform these channels into customer service powerhouses. The platform offers features such as automated comments, flow setup, story automation, lead ads automation, and drip campaigns. Todook also provides AI-powered customer segmentation, real-time analytics, and seamless integration with e-commerce platforms to personalize product recommendations and increase conversion rates. It aims to save time, improve efficiency, and enhance customer engagement by handling inquiries 24/7.

Best used for

Ideal for businesses who need to automate customer inquiries, drive sales through social media, and personalize customer interactions. Especially valuable for those looking to convert casual browsers into loyal customers and manage multiple digital channels from a single platform.

Common actions

Automate customer support

Generate leads

Engage customers

Personalize recommendations

Manage social media interactions

Capabilities

Key features

AI chatbot
Automated comments
Flow setup
Story automation
Lead ads automation
Real-time analytics
E-commerce integration

Target Audience

small business ownerse-commerce managerscustomer support teamsmarketing managers

Integrations

facebookinstagramwhatsapp

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check todook.io for current pricing.

FAQs

Which digital channels does Todook support for customer management?

Todook supports over 10 digital channels, including popular platforms like Facebook, Instagram, WhatsApp, and Messenger. This allows businesses to centralize and manage all their customer touchpoints efficiently from one platform.

Does Todook offer a free trial for new users?

Yes, Todook provides a 14-day free trial, allowing users to explore its features and capabilities without requiring a credit card. This enables businesses to experience the platform's benefits before committing.

Can Todook integrate with existing business tools and CRMs?

Yes, Todook is designed to integrate with a wide range of existing tools and CRMs. This ensures smooth workflow and data management, connecting with email marketing software, social media platforms, and other CRM tools for seamless operations.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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