Twenty

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Twenty is an open-source CRM tool that provides building blocks for custom CRM solutions. It helps technical teams create modular, scalable, and adaptable CRM systems with integrated AI capabilities.

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At a glance

Pricing

Freemium · Open Source

Free tier

Yes

API

Yes

Skill level

Technical

About

What is Twenty?

Twenty is an open-source CRM platform designed for modern teams, offering a modular and scalable foundation for building custom customer relationship management systems. It empowers technical teams to create CRMs that meet complex business needs and evolve rapidly. The platform provides production-grade building blocks for data models, layouts, and automation, allowing for unlimited customization through AI coding tools. Users can compose their CRM and internal applications with a single extensibility toolkit, ensuring control without vendor lock-in. Twenty supports local setup, real data, live testing, and no proprietary tooling, making it a flexible alternative to traditional CRM systems. It also integrates AI chat for real-time data updates and faster operations, and offers self-hosting options for full infrastructure ownership.

Best used for

Ideal for technical teams and businesses who need to build highly customized CRM solutions, integrate AI for rapid iterations, and maintain full control over their data and infrastructure. Especially valuable for organizations seeking to avoid vendor lock-in and adapt their CRM as business needs evolve.

Common actions

build custom CRM

automate CRM tasks

manage customer data

integrate AI into CRM

customize business applications

aidata entry automationCRMcustomer managementmarketing automationopen-sourcesales automationGraphQL API

Capabilities

Key features

Custom CRM building blocks
AI agents with skills
No-code workflows
REST & GraphQL API
Self-hosting option
Real-time data updates
Customizable UI

Target Audience

data scientistdeveloperproject managerbusiness owner

Integrations

Not yet documented

Pricing & Plans

Freemium · Open Source

Open Source

FAQs

Is Twenty truly open-source and can I self-host it?

Yes, Twenty is the #1 open-source CRM on GitHub. You have the option to self-host it to fully own your infrastructure, or you can choose to run it on their managed cloud for a zero-ops setup, providing flexibility for different team needs.

Do I need a developer to customize Twenty, or can I do it without code?

No, you do not always need a developer. You can build custom objects, fields, views, and no-code workflows directly from the Settings interface. Developers can further extend Twenty with code using its Apps framework for advanced customizations.

Does Twenty integrate with AI assistants like Claude, ChatGPT, and Cursor?

Yes, every Cloud workspace ships with a native MCP server. You can connect your preferred AI assistant via OAuth, allowing it to read and write your CRM data using natural language, enhancing productivity and data interaction.

What are the main differences between the Pro and Organization plans?

The Pro plan offers full customization, AI agents, and standard support. The Organization plan includes everything in Pro, plus roles & permissions, SAML/OIDC SSO, row-level permissions, advanced encryption, audit logs, and priority support, catering to larger teams with stricter security and access control needs.

Can I migrate my data from Salesforce or HubSpot to Twenty?

Yes, you can migrate your data. Twenty supports importing data via CSV, or you can use their API for larger datasets (50,000+ records). Additionally, their certified partners can assist with full migration services if needed.

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