Una By Polydom

Una by Polydom is an AI host for Airbnb and hotels that answers calls, manages bookings, and handles guest requests 24/7 across phone, web, and WhatsApp. It acts as an AI employee to scale profit without increasing payroll.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Non-technical

About

What is Una by Polydom?

Una by Polydom is an advanced AI host specifically designed for the hospitality industry, including Airbnb, short-term rentals, long-term rentals, and hotels. It operates 24/7, handling guest communications across multiple channels such as phone calls (inbound and outbound), live chat via website widgets, email auto-responses, and messengers like WhatsApp, Telegram, and Facebook. Una integrates seamlessly with existing Property Management Systems (PMS) and Channel Managers to manage bookings in real-time, including creating, modifying, and canceling reservations. Beyond communication and bookings, it also coordinates tasks like housekeeping and maintenance for staff, tracking their completion. This AI solution aims to significantly reduce operational costs by providing an AI employee at a fraction of the cost of human staff.

Best used for

Ideal for Airbnb hosts, hotel groups, and property managers who need to automate guest communication, manage bookings efficiently, and coordinate property tasks around the clock. Especially valuable for scaling operations and reducing payroll costs by utilizing an AI employee for hospitality services.

Common actions

automate guest communication

manage bookings

coordinate property tasks

handle guest inquiries

Salesmessagingvacation

Capabilities

Key features

24/7 guest communication
Real-time booking management
Task coordination
Multi-channel support
PMS integration
Inbound/outbound phone calls

Target Audience

small business owner

Integrations

Not yet documented

Pricing & Plans

Paid

Not publicly disclosed. Check polydom.ai for current pricing.

FAQs

What types of properties can Una by Polydom serve?

Una is designed to serve a wide range of properties, including Airbnb and short-term rentals, long-term rentals, independent hotels, and larger hotel groups. It adapts to various hospitality settings to manage guest interactions and operations.

How does Una by Polydom handle guest communication channels?

Una manages guest communications across multiple channels. This includes inbound and outbound phone calls, live chat via website widgets, automated email responses, and popular messaging apps like WhatsApp, Telegram, and Facebook, ensuring 24/7 availability.

Can Una by Polydom integrate with existing property management systems?

Yes, Una is built to integrate with your existing Property Management Systems (PMS) and Channel Managers. This allows for real-time synchronization of booking management, including creating, modifying, and canceling reservations seamlessly.

What is the cost-effectiveness of using Una by Polydom?

Una by Polydom positions itself as a cost-effective solution, offering an AI employee at approximately $1 per hour, significantly less than the typical $20 per hour for a human employee. This helps properties scale profit without increasing payroll.

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AI Agents & Automation › Chatbots & Conversational AI AI Agents & Automation › Voice Agents Productivity & Business › Workflow Automation

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