Unbabel

Unbabel is a Content & Design tool that provides seamless multilingual translation services. It combines AI with human review to deliver high-quality, customized translations for businesses.

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At a glance

Pricing

Enterprise

Free tier

API

Skill level

Mixed

About

What is Unbabel?

Unbabel is a Language Operations Platform that leverages AI-powered translation with optional human review to eliminate language barriers for businesses. It offers real-time quality reporting, customization, and control over translations, allowing companies to match their specific lingo and tone across different markets. The platform integrates seamlessly with existing applications like Salesforce, Zendesk, and Intercom, enabling agents to provide multilingual customer service and expand global content reach without disruptive onboarding. Unbabel focuses on reducing costs through AI-driven workflows, improving customer satisfaction, and ensuring data security with ISO 27001 certification.

Best used for

Ideal for marketers who need to localize content for global audiences, customer service agents who need to provide multilingual support, and small business owners who need to expand into new markets. Especially valuable for businesses seeking to reduce translation costs while maintaining quality and brand consistency.

Common actions

translate content

localize content

manage language operations

provide multilingual support

Capabilities

Key features

AI-powered translation
Human review integration
Real-time quality reporting
Workflow customization
Multilingual customer service
Secure data processing

Target Audience

marketercustomer service agentsmall business ownerproduct manager

Integrations

salesforcezendeskintercom

Pricing & Plans

Enterprise

Not publicly disclosed. Check unbabel.com for current pricing.

FAQs

How does Unbabel ensure translation quality?

Unbabel combines AI-powered translation with human review, allowing businesses to integrate human oversight when needed. It also features real-time quality reporting and AI quality estimation to provide full visibility into translation performance and optimize output.

What types of content can Unbabel translate?

Unbabel supports multilingual content for various business needs, including customer service interactions and general content localization. It helps companies replicate their brand's tone and lingo across different markets and content types.

Which platforms does Unbabel integrate with?

Unbabel seamlessly integrates with popular business applications to translate existing workflows. Key integrations mentioned include Salesforce, Zendesk, and Intercom, allowing for easy adoption without disruptive onboarding processes.

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