What types of injuries or conditions does ViewFi cover?
ViewFi focuses on musculoskeletal injuries and ailments including the Neck, Elbow, Wrist, Hand, Back, Hip, Knee, Ankle, and Foot. An Intro Screener helps identify specific areas of pain to tailor exams and pinpoint exact injuries for diagnosis and treatment.
Do I need a referral to use ViewFi's services?
No, you do not need a referral to access the ViewFi Team of Medical Experts. You can directly schedule a virtual visit, typically within 24 hours of completing your diagnostic exams, to begin your path to recovery.
What equipment is needed to conduct the at-home exams?
To complete self-guided exams, you need a computer, smartphone, or tablet with a camera (webcam) and Wi-Fi connection. A laptop is recommended. You will also receive an email detailing recommended clothing and any additional equipment for your specific exams.
Are ViewFi's services HIPAA and SOC2 compliant?
Yes, ViewFi is HIPAA compliant, ensuring your data is private, secure, and not shared with third parties. Additionally, it is SOC2 Type 2 compliant, meeting high standards for data security, availability, and confidentiality to protect patient information.
Can I address multiple problems in a single ViewFi visit?
While ViewFi understands patients may have multiple areas of discomfort, medical experts address one problem per visit to ensure focused care. If another condition requires attention, Health Guides can assist in scheduling an additional appointment.