Viva AI

Viva AI is an AI dental receptionist tool that automates front desk tasks for dental practices. It handles calls, texts, scheduling, and patient recalls 24/7 in over 100 languages, integrating directly with practice management systems.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Non-technical

About

What is Viva AI?

Viva AI is an all-in-one AI dental receptionist and office automation platform designed to streamline operations for dental practices. It provides 24/7 call and text handling, appointment booking, rescheduling, and patient recalls in over 100 languages. The platform integrates directly with major dental practice management systems like Dentrix, Open Dental, and Eaglesoft, ensuring instant updates to schedules and patient charts. Key features include human-like voice conversations, emotion detection, outbound AI calls for confirmations and reactivations, and a comprehensive Office Optimizer for patient outreach campaigns. Viva AI also offers full phone service, payment collection, digital forms, and a patient portal, consolidating multiple front office tools into one HIPAA-compliant solution.

Best used for

Ideal for dental practices who need to automate patient communication, streamline appointment scheduling, and improve staff efficiency. Especially valuable for handling after-hours calls, reducing missed appointments, and proactively recalling patients for treatment, all while integrating seamlessly with existing practice management software.

Common actions

automate patient communication

manage appointments

optimize practice operations

handle patient inquiries

collect payments

Capabilities

Key features

24/7 AI call handling
100+ languages support
Direct PMS integration
Outbound AI calls
Automated patient recall
Payment collection
Digital forms management

Target Audience

doctor

Integrations

Not yet documented

Pricing & Plans

Paid

Not publicly disclosed. Check getviva.ai for current pricing.

FAQs

What is an AI dental receptionist?

An AI dental receptionist is cloud-based software that uses natural-language speech and text to answer calls, book or reschedule appointments, verify insurance, collect forms, and send reminders, just like a human front-desk team member, but fully automated and integrated with your practice-management system.

How does Viva AI integrate with existing dental practice management systems?

Viva AI connects to your PMS and phone system to triage calls, confirm or change bookings, screen insurance eligibility, send HIPAA-compliant forms, collect balances, and follow up on unscheduled treatment. It syncs data back to systems like Dentrix, Open Dental, or Eaglesoft, ensuring core workflows remain intact.

Does Viva AI offer multilingual support?

Yes, Viva AI supports over 100 languages. It can auto-detect a patient's language and switch instantly, even mid-conversation. All follow-ups, reminders, and forms are sent in the patient's preferred language, ensuring clear communication.

What are the pricing plans for Viva AI?

Viva AI offers three main plans: Gold Plan at $349/month for after-hours and overflow call handling; Platinum Plan at $899/month for full automation for small offices, including AI receptionist and office manager features; and Diamond Plan at $1199/month for comprehensive automation with advanced AI features.

Is Viva AI HIPAA compliant?

Yes, Viva AI is SOC 2 Type II and HIPAA compliant, and provides a Business Associate Agreement (BAA). It also features robust data encryption to ensure patient data security and privacy.

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