Zoom

Zoom is a Productivity & Business tool that offers a unified platform for communication and collaboration. It includes video meetings, AI Companion, chat, phone, webinars, and whiteboarding to modernize workflows.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Zoom?

Zoom provides a comprehensive suite of collaboration tools designed to modernize workflows and enhance connectivity. Its core offerings include video meetings, Zoom Chat, VoIP phone services, webinars, and a digital whiteboard. A key differentiator is the AI Companion, which automates tasks like summarizing conversations, generating meeting notes, and drafting follow-ups, allowing users to focus on impactful work. The platform also extends to business services like Contact Center, CX Insights, and Revenue Accelerator, catering to diverse organizational needs. Zoom aims to consolidate communication tools, support hybrid work, and boost productivity with its integrated AI capabilities.

Best used for

Ideal for businesses and teams who need to unify communication, streamline collaboration, and automate routine meeting tasks. Especially valuable for organizations supporting hybrid and remote work models, aiming to boost productivity with integrated AI capabilities across various departments.

Common actions

conduct virtual meetings

collaborate remotely

automate meeting tasks

manage customer interactions

host webinars

Capabilities

Key features

Video meetings
AI meeting summaries
Team chat
VoIP phone
Webinars & events
Digital whiteboard
Contact center

Target Audience

remote teamsbusinesseseducatorsevent organizers

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid · Enterprise

Not publicly disclosed. Check zoom.us for current pricing.

FAQs

What is Zoom AI Companion and what can it do?

Zoom AI Companion is an integrated AI assistant that captures and summarizes conversations, turns meeting notes into documents, and automates prep, follow-up, and documentation. It helps users focus on discussions rather than note-taking, saving time and improving productivity across various communication channels.

Does Zoom offer solutions beyond video meetings?

Yes, Zoom provides a comprehensive platform including Zoom Chat, VoIP phone, webinars, whiteboard, and business services like Contact Center, CX Insights, and Revenue Accelerator. It aims to be a unified communication and collaboration hub for diverse organizational needs.

Is Zoom AI Companion available for all users?

Zoom AI Companion is available with eligible paid Zoom Workplace plans. Its availability may vary for certain regions or industry verticals. Users should check their specific plan details and regional restrictions for access to AI Companion features.

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Subcategories trending in Productivity & Business

Workflow Automation Strategy & Planning HR & Recruiting Document Management Legal & Compliance Team Collaboration

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Also listed in

This tool also appears in

Research & Education › Summarization Customer Support & CX › Voice & Call Center

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