Convoso

Convoso is an AI-powered call center software that boosts contact rates and revenue. It offers advanced outbound dialer solutions and AI-driven tools for sales teams.

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At a glance

Pricing

Custom · Enterprise

Free tier

API

Yes

Skill level

Technical

About

What is Convoso?

Convoso is a leading AI-powered call center software designed to significantly boost contact rates and revenue for businesses. It provides advanced outbound dialer software and AI-driven tools specifically tailored for sales and customer engagement. The platform focuses on delivering more conversations and conversions through features like predictive and power dialing, dynamic scripting, and smart lead management. Convoso also emphasizes compliance, offering robust tools and expert advisors to navigate telemarketing regulations. With capabilities such as omnichannel communication (voice, email, SMS), workflow automation, and comprehensive reporting, Convoso aims to enhance agent productivity and overall ROI, helping businesses achieve their growth targets.

Best used for

Ideal for sales teams and call centers who need to increase contact rates, improve agent productivity, and ensure compliance with telemarketing regulations. Especially valuable for businesses looking to automate outbound campaigns and manage leads effectively across multiple channels.

Common actions

boost contact rates

manage outbound campaigns

automate call center operations

ensure compliance

improve sales conversions

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Capabilities

Key features

AI-powered outbound dialer
Predictive and power dialing
Dynamic scripting
Smart lead management
Omnichannel capabilities
Compliance tools
Workflow automation

Target Audience

sales repoperationscompliance dialing adminsmall business owner

Integrations

crm

Pricing & Plans

Custom · Enterprise

Free Trial

FAQs

Why doesn't Convoso display pricing upfront?

Convoso offers customized solutions tailored to each customer's specific needs, including the number of seats, desired features, and integrations. Due to this personalized approach, pricing is determined after a consultation rather than offering a standard, one-size-fits-all model.

Does Convoso offer monthly or annual plans?

Convoso primarily offers annual plans to provide better value and support long-term success, with a current offer of 20% off annual plans. Monthly options can be discussed with a sales representative based on individual business requirements.

Is there a free trial or demo available for Convoso?

While Convoso does not offer a free trial, they provide live customized demos. These demos allow prospective customers to see the platform in action and get specific questions answered based on their unique use case and operational needs.

Are there any hidden fees or additional costs with Convoso?

Convoso states there are no hidden fees. However, standard carrier fees for telecom usage and optional add-ons, such as omnichannel features, are billed separately. These costs are clearly outlined during the purchasing process.

How does Convoso help with compliance for outbound calling?

Convoso provides robust compliance tools and expert advisors to help businesses navigate state-specific telemarketing laws, including calling hours and legal holiday restrictions. This ensures businesses stay compliant with updated regulations across the U.S.

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