Newton

Newton is a Customer Support & CX tool that provides an all-in-one AI operations platform for dental practices. It offers an AI receptionist, Sophia, to manage bookings, recall patients, collect payments, and verify insurance 24/7.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Non-technical

About

What is Newton?

Newton is an all-in-one AI operations platform specifically designed for dental practices and DSOs. It features Sophia, a conversational AI receptionist available 24/7, capable of managing bookings, recalling overdue patients, collecting payments, and verifying insurance. Sophia handles after-hours and overflow calls, booking directly into your Practice Management System (PMS) with real-time read and write access. The platform integrates calls, schedules, insurance, phones, and outreach into one system, supporting PMS like Dentrix, Eaglesoft, Open Dental, Curve, and Denticon. Newton aims to free up front desk staff from administrative tasks, allowing them to focus on patient care and practice growth. It also provides real-time insights into operations and is HIPAA compliant.

Best used for

Ideal for dental practices and DSOs who need to automate patient communication, manage bookings efficiently, and ensure no calls are missed. Especially valuable for practices looking to free up front desk staff from administrative burdens and improve operational insights.

Common actions

automate patient communication

manage dental practice operations

handle calls 24/7

verify insurance

recall patients

Capabilities

Key features

AI receptionist
24/7 call handling
Automated insurance verification
Patient recall management
PMS integration
Payment collection
Multi-language support

Target Audience

doctorsmall business owner

Integrations

dentrixeaglesoftopen-dentalcurvedenticon

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check joinnewton.com for current pricing.

FAQs

What makes Newton's AI receptionist, Sophia, different from other dental AI tools?

Sophia is an all-in-one conversational AI that works 24/7, managing bookings, recalling overdue patients, collecting payments, and verifying insurance. She handles after-hours and overflow calls, booking directly into your PMS with real-time read and write access, integrating multiple operational aspects.

How quickly can a dental practice go live with Newton?

Most practices are live within a week. The onboarding process involves connecting your PMS, setting scheduling preferences and call handling logic, and then going live. A human guide assists the team through setup, training, and launch without hardware or disruption.

Does Newton replace front desk staff in dental offices?

No, Newton does not replace front desk staff. Sophia handles repetitive administrative tasks like scheduling questions, recall lists, appointment confirmations, and insurance verification. This frees up human staff to focus on building patient relationships, closing treatment plans, and providing personalized care.

What languages does Newton's AI receptionist support?

Sophia supports 31 languages, including full English and Spanish coverage. She can detect the caller's preferred language and switch naturally, providing the same experience for Spanish-speaking patients in areas with large Spanish-speaking populations.

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AI Chatbots Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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