Praxipal

Visit Tool

praxipal is an AI-powered receptionist tool that automates patient communication for medical practices. Its AI assistant, Luna, handles appointment booking, rescheduling, and cancellations directly within the practice management system.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Non-technical

About

What is praxipal?

praxipal offers Luna, an AI receptionist designed to streamline administrative tasks for dental and orthodontist practices. Luna answers calls 24/7, intelligently routes inquiries, and manages appointments (booking, rescheduling, canceling) directly within the practice management system (PVS). This significantly reduces the workload on staff, allowing them to focus on patient care. The system adapts to individual practice preferences for appointment scheduling and provides insights into patient call patterns via a web app. Luna is designed to handle up to 80% of calls autonomously, ensuring no patient inquiry goes unanswered, even during peak times. The tool emphasizes data privacy and GDPR compliance.

Best used for

Ideal for doctors and small business owners who need to automate patient communication, manage appointments efficiently, and reduce the administrative burden on their staff. Especially valuable for dental and orthodontist practices looking to provide 24/7 service and ensure no patient call goes unanswered.

Common actions

automate patient communication

manage appointments

reduce administrative tasks

handle patient inquiries

Capabilities

Key features

24/7 call service
Automated appointment booking
Direct PVS integration
Intelligent call routing
Appointment rescheduling/cancellation
Patient call insights

Target Audience

doctorsmall business owner

Integrations

Not yet documented

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check praxipal.com for current pricing.

FAQs

How does Luna integrate with existing practice management systems (PVS)?

Luna integrates directly with your PVS via a technical setup that takes about 15 minutes. This allows it to identify patients, check calendar availabilities, and book, reschedule, or cancel appointments autonomously within your current software.

Will Luna replace my existing phone number or require a new phone system?

No, Luna does not require you to change your phone number or system. Patients will call your usual practice number, and calls will be forwarded to Luna. This ensures a seamless experience for your patients.

How is Luna customized to my practice's specific needs?

During a 60-minute personalization session, Luna is adapted to your practice. You define which appointment types it handles, along with your specific booking preferences and any restrictions, ensuring it aligns perfectly with your operational workflow.

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