Agentz

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Agentz is a Customer Support & CX tool that provides AI-driven customer service and support for SMBs. It offers white-label, omnichannel solutions including voice, SMS, and digital channels.

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At a glance

Pricing

Freemium

Free tier

Yes

API

Skill level

Mixed

About

What is Agentz?

Agentz is an AI-powered platform designed to enhance customer service and support for small to mid-sized businesses (SMBs) and their channel partners. It offers a comprehensive white-label solution that integrates across multiple communication channels, including voice, SMS, web chat, WhatsApp, Facebook, and Instagram. The tool functions as an AI assistant for front desk and support desk operations, automating customer interactions and providing instant support 24/7. Agentz is particularly suitable for agencies, UCaaS, ITSM, and CRM partners looking to offer advanced AI customer service solutions to their clients, enabling them to streamline operations and improve customer engagement.

Best used for

Ideal for small business owners and startup founders who need to automate their front desk and support desk operations, provide 24/7 customer service, and manage inquiries across various digital channels. Especially valuable for channel partners serving SMBs who require a white-label AI solution.

Common actions

automate customer service

provide omnichannel support

manage customer inquiries

streamline customer interactions

Capabilities

Key features

White-label AI
Omnichannel support
Voice AI
SMS AI
Web chat
WhatsApp, Facebook, Instagram

Target Audience

small business ownerstartup foundermarketer

Integrations

whatsappfacebookinstagram

Pricing & Plans

Freemium

Not publicly disclosed. Check toolify.ai for current pricing.

FAQs

What communication channels does Agentz support?

Agentz provides omnichannel support, integrating with various communication channels including voice, SMS, web chat, WhatsApp, Facebook, and Instagram. This allows businesses to manage customer interactions from a centralized platform across multiple touchpoints.

Is Agentz suitable for channel partners and agencies?

Yes, Agentz is specifically designed for channel partners, agencies, UCaaS, ITSM, and CRM partners serving SMBs and mid-market. It offers a white-label solution, enabling partners to brand the AI customer service platform as their own.

Does Agentz offer a free trial?

Yes, Agentz provides a 14-day free trial. This allows potential users to explore the platform's features and capabilities for AI customer service and support before committing to a paid plan.

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AI Chatbots Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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