OnRaven

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OnRaven is a Customer Support & CX tool that unifies WhatsApp, Instagram, SMS, and email into one inbox. It offers AI-powered automation and flat-rate pricing with no contact limits.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Non-technical

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About

What is OnRaven?

OnRaven is an all-in-one customer communication platform designed for small businesses and startups. It unifies various messaging channels, including WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, RCS, Email, Telegram, and web chat, along with voice calls and IVR, into a single inbox. The platform features AI-powered automation, a no-code visual workflow builder for creating automations, and broadcast messaging capabilities. OnRaven offers flat-rate pricing with no per-channel add-on fees and no contact limits, making it an affordable solution for growing businesses. It ensures data security with AES-256 encryption and TLS 1.3, with infrastructure hosted on AWS in US and Canadian data centers.

Best used for

Ideal for small business owners and startup founders who need to centralize customer communications, automate responses across multiple channels, and manage customer support efficiently. Especially valuable for those looking for an affordable, all-in-one solution without per-channel or per-contact fees.

Common actions

manage customer communication

automate messaging

unify communication channels

send broadcast messages

handle customer support

SaaScustomer communicationmarketing

Capabilities

Key features

Unified inbox
AI-powered automation
No-code chatbot builder
Broadcast messaging
Voice & IVR
WhatsApp Business API
Instagram DM automation

Target Audience

small business ownerstartup foundermarketer

Integrations

whatsappinstagramfacebook-messengertiktoksmsemailtelegram

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check onraven.com for current pricing.

FAQs

What communication channels does OnRaven support?

OnRaven supports a wide range of channels including WhatsApp Business (messaging and calling), Instagram DMs, Facebook Messenger, TikTok, SMS, RCS, Email, Telegram, voice/phone, IVR, and web chat. New channels are regularly added based on customer requests.

Is OnRaven more affordable than other customer communication platforms?

Yes, OnRaven offers a free plan and paid plans start at $49/month with unlimited messages across all channels. Unlike many platforms that charge per agent or per contact, OnRaven provides flat base pricing with per-seat charges only when exceeding plan limits.

Do I need coding skills to use OnRaven?

No, OnRaven is designed for business users with no coding required. Its visual workflow builder allows you to create automations using a simple drag-and-drop interface, making it accessible for anyone who can use email.

Trending

Subcategories trending in Customer Support & CX

AI Chatbots Voice & Call Center Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Productivity & Business › Workflow Automation

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