Customer Support & CX

Lares.AI offers AI voice agents designed to automate contact center operations, handling inbound, outbound, and omnichannel calls with an 83% resolution rate. These context-aware and CRM-connected agents are trained on specific workflows, capable of managing complex, multi-turn conversations end-to-end. The platform supports over 200 languages and accents, ensuring customers feel understood. It integrates with CRMs, calendars, helpdesks, and more than 300 business tools, automating logging, lead syncing, and follow-ups. Lares.AI also provides automatic quality control on every call, scoring script adherence, compliance, sentiment, and resolution instantly, eliminating the need for manual supervision.

UIB is an AI communications platform designed to help businesses engage with customers more effectively across various messaging channels. It provides communication APIs for integrating popular platforms like WhatsApp, SMS, Messenger, TikTok, and more, enabling real-time, secure, and reliable communication. The platform features AI-powered automation with NLP-driven chat and voice agents that understand intent, respond intelligently, and offer 24/7 customer support, with smart handoff to human agents when needed. UIB also offers a unified messaging platform to centralize all customer interactions, supporting rich media and providing AI-driven insights for better engagement. It helps businesses streamline communication, automate engagement, and solve critical customer pain points, such as boosting lead conversion, recovering lost sales, improving customer retention, and offloading customer support, all while reducing operational costs.

Sairen is an AI-powered platform designed to revolutionize customer experience by centralizing and automating client communications. It leverages conversational AI agents to manage interactions across various channels, including phone, chat, messaging, email, and social media, 24/7. The platform aims to reduce operational costs, boost revenue, and enhance customer loyalty by handling repetitive tasks and intelligently escalating complex issues to human teams. Sairen offers a unified interface to monitor all customer interactions, providing detailed analytics on performance metrics like resolution rates, response times, and customer satisfaction. It integrates with existing tools like 3CX, Salesforce, SAP, and Hubspot, allowing businesses to create and configure AI agents with specific personalities and knowledge bases.

Thena is an AI-native customer support platform specifically designed for B2B teams, offering omni-channel ticketing, AI chat agents, and smart routing capabilities. It integrates seamlessly with popular communication platforms like Slack, Email, and MS Teams, allowing businesses to resolve customer issues directly where they start. The platform leverages AI to handle repetitive tasks, auto-triage tickets, and trigger workflows, freeing up human agents to focus on complex problems. Key features include new-gen ticketing combining AI and human intelligence, the ability to build support hubs with consolidated content, and multi-channel broadcasts for announcements. Thena aims to transform B2B support by providing a unified flow for routing, responding, and resolving customer inquiries, ultimately improving customer satisfaction and operational efficiency.

virtualQ offers an AI-powered solution for optimizing customer service operations, focusing on intelligent callback management and automated appointment scheduling. The platform helps businesses control and plan call volumes, reducing lost calls and improving efficiency. Key features include transparent callback time announcements, smart appointment automation for flexible scheduling, and service process automation with AI-driven forms for pre-qualification. virtualQ aims to enhance customer satisfaction, employee retention, and lead generation by providing a multi-channel experience and integrating with existing customer channels like LLMs, voicebots, and chatbots. It is designed for various industries, including insurance, energy, BPO, travel, retail, and finance, ensuring scalable and secure operations with certified data security.

Zaia is an Agentic OS designed to empower businesses, consultancies, and entrepreneurs to orchestrate AI agentics within their core operations. It addresses common challenges faced when scaling AI agents, such as isolated agents, dependency on external tools, unpredictable LLM costs, and complex integrations. The platform offers a comprehensive suite of features including an Agentic Builder for creating and evolving AI agents, Squads for organizing agents into teams, and CRM & Human Support for managing conversations and integrated human assistance. Zaia also provides robust analytics and evaluation tools for monitoring usage, LLM consumption, and auditing responses, ensuring organized, economical, and scalable AI operations.

Zaion specializes in agentic AI solutions for customer relationship management, aiming to automate customer interactions, assist advisors in real-time, and optimize customer service efficiency. The platform offers AI Agents for automating customer journeys across multiple channels, Agent Assist for real-time advisor support with summaries and next steps, and Conversational Insights for measuring and improving customer experience. Zaion designs and orchestrates its own AI models, integrating them into solutions for customer service where performance, security, and continuity are critical. Their expertise covers journey design, AI agent deployment, and ongoing governance and piloting to ensure continuous improvement.

Yellow.ai offers an enterprise-grade Agentic AI Platform designed to transform customer and employee experiences through autonomous AI agents. The platform utilizes over 15 cutting-edge LLMs to power human-like conversations across voice, chat, and email, ensuring high quality, cost-efficiency, and scalability. Key features include an AI Agent Builder for rapid agent creation, a Conversational Knowledge Base for intelligent RAG, and an AI Copilot for optimizing agent performance. It supports omnichannel orchestration, multi-modal interactions, and provides dynamic analytics to continuously improve AI agent effectiveness. With 150+ plug-and-play integrations, Yellow.ai enables quick deployment and seamless connection with existing tech stacks, all while maintaining enterprise-grade security and compliance.

Instabot is an AI chatbot platform designed to help businesses delight customers and grow their operations through lead generation, qualification, and customer engagement. Its intuitive builder allows users to create customizable chatbots for websites, Facebook Messenger, and text messaging, supporting various use cases like answering FAQs, booking appointments, and capturing leads. The platform offers robust analytics to optimize bot performance, powerful APIs for developers, and white-label solutions for marketing agencies. Instabot integrates with popular tools like Google Calendar, Office 365, Salesforce, and Zapier, and provides best-in-class client support, including assistance with initial bot setup.

Telepati is a mobile application designed to bring the power of ChatGPT to your phone. It functions as a ChatGPT client, enabling users to interact with the AI engine on the go. The app supports asking questions and receiving answers in various languages, making it accessible to a global audience. A key feature is the ability to manage chat history, ensuring that previous conversations are saved and can be continued. Additionally, Telepati offers a unique capability to generate and chat with 'unreal characters,' adding an interactive and creative dimension to the AI experience. It aims to put AI in your pocket, making it convenient for daily use.

3ns.domains offers .Web3 domains designed for the modern digital landscape, integrating AI-driven features for enhanced online presence. Users can build sophisticated AI agents with memory and tool-calling functionalities, enabling them to automate tasks like sales and customer support. The platform also facilitates the creation of Linktree-style websites, allowing for comprehensive digital asset management and content organization. With options to export projects to GitHub or directly to the blockchain, 3ns.domains provides a versatile solution for developers and digital creators looking to leverage Web3 and AI technologies for their online ventures.

Aunoa specializes in designing cutting-edge AI agents that enhance customer interaction, resolve queries, and drive conversions for large companies. The platform leverages a combination of generative AI and proprietary models to create customized conversational solutions. Key functionalities include AI agents for WhatsApp marketing automation, internal helpdesk chatbots, ticketing optimization, live chat, and lead capture/qualification. Aunoa supports integration with major CRMs like Zendesk and Salesforce and operates across channels such as Web Chat, WhatsApp, and Instagram. The company emphasizes rapid implementation, personalized solutions, and a managed service approach, ensuring governance, security, and compliance with standards like GDPR and ISO 27001. With over 25 years of experience, Aunoa aims to be a technological partner, transforming customer experiences and optimizing business processes.

Sainapse is an agentic AI platform designed to supercharge customer support, outreach, and and operations. It provides a unified, explainable AI engine that integrates directly into existing environments. The platform connects to over 220 integrations, including CRMs, to source real-time data for autonomous resolution of customer queries. Sainapse can act as a copilot for human agents, suggesting next best actions and responses, or operate as an autonomous agent. It continuously learns from human interactions and evolving business rules, ensuring high accuracy and relevance. Key features include automated data integrity, zero-change management for quick integration, continuous optimization, and policy enforcement based on business rules. Sainapse aims to reduce data size, improve retrieval accuracy, deflect queries, and significantly reduce average handle time.

HeiChat is an intelligent AI chatbot plugin designed to transform e-commerce customer experiences. Powered by ChatGPT, it provides 24/7 sales and support coverage by automatically learning your site's policies and product information. The tool boasts an easy 3-step setup, making it accessible for non-technical users, and is compatible with major platforms like Shopify, WooCommerce, and custom website installations. It supports over 70 languages, ensuring global customer engagement, and helps reduce buyer hesitation by providing instant answers to product, shipping, sizing, and return policy questions. HeiChat aims to streamline customer service workflows and improve conversion rates by offering a cleaner, more certain buying path.

Leadster is a leading conversational marketing platform in Brazil, specializing in AI-powered chatbots and agents to significantly boost qualified lead generation for websites, WhatsApp, and e-commerce. It replaces static forms with interactive conversations, proactively engaging visitors, qualifying leads through personalized questions, and directing high-quality opportunities to sales teams. The platform offers features like live chat, automatic meeting scheduling via Google Calendar, over 200 native CRM integrations, and a dashboard for paid media metrics. Leadster's AI analyzes lead intent, performs automatic lead scoring, and intelligently distributes leads to sales representatives, helping businesses like iFood and Sankhya achieve substantial increases in lead generation.

Grok 4, developed by Elon Musk's xAI, is a next-generation AI model designed for advanced reasoning, multimodal support, and specialized coding. It launched in July 2025, skipping previous versions to accelerate progress in the competitive AI landscape. Grok 4 delivers unparalleled performance in natural language, math, and reasoning, achieving 35–45% on reasoning benchmarks. Key features include a specialized "Grok 4 Code" variant for intelligent code completion and real-time IDE integration, as well as multimodal support for text, images, and potentially video. It emphasizes first-principles reasoning for complex mathematical and scientific queries, making it a top-tier model for various applications.

Assistive Chat is a highly capable multimodal AI assistant designed to streamline communication and task management. This tool allows users to generate various content types, including text, images, videos, and audio, directly from prompts. A key feature is its ability to remember context across conversations, providing a more coherent and personalized user experience. The chat function efficiently converts text into different formats, catering to diverse content creation needs. Furthermore, Assistive Chat integrates real-time internet browsing capabilities, enabling it to retrieve up-to-date information and enhance the quality and relevance of its responses. This makes it a versatile solution for a wide range of creative and informational tasks.

Botco.ai offers GenAI chatbot solutions designed to augment workforces, not replace them. The platform provides specialized AI agents trained for specific use cases such as clinical support, care access, government service automation, and CRM workflows. Utilizing a Retrieval-Augmented Generation (RAG) framework, Botco.ai ensures responses are grounded, secure, and domain-specific. It integrates seamlessly with existing systems like CRMs, CMSs, EHR/EMRs, and scheduling platforms. The architecture is compliance-first, meeting high data security standards including HIPAA, SOC 2, GDPR, and CCPA, with fine-tuned models to prevent hallucinations. Botco.ai helps organizations achieve measurable ROI, from reducing call volumes to improving clinical trial enrollment speed.

Gladly is a customer experience AI platform purpose-built to deliver efficient service and foster lasting customer relationships, ultimately growing loyalty, retention, and lifetime value (LTV). Unlike traditional AI agents that focus solely on cost savings, Gladly aims to make customers feel known, understood, and valued, treating them like 'regulars.' The platform offers AI that can automatically resolve most conversations or work alongside human support representatives, seamlessly transitioning between AI and human interaction when needed. Gladly is designed for business users, not engineers, allowing them to create 'Guides' in plain English to define brand voice and customer experience. It supports various communication channels including voice, chat, SMS, email, and social media, maintaining a customer's lifelong conversation history across all interactions. Gladly emphasizes quick implementation, with value delivered in days rather than months, and focuses on deepening customer relationships through personalized experiences.

WhatGPT transforms your WhatsApp experience by integrating a free AI assistant based on ChatGPT directly into the messenger. Designed for seamless use within the app, it provides quick and concise answers to your questions. Users can benefit from AI-curated quick reply suggestions, reducing typing and streamlining conversations. WhatGPT also allows for deeper research by generating web links related to conversation topics. It boasts 24/7 availability, eliminating the need for logins, captchas, or worrying about downtime, making it always accessible for instant assistance. A free tier is available, with a monthly subscription unlocking unlimited messages and early access to new features.

DaveAI is an AI-native agent experience cloud designed for enterprises to create and manage customer journeys. It leverages intelligent microbots, lifelike avatars, and immersive visualizations to deliver personalized and high-impact customer experiences across various platforms. The platform features a full-stack AI architecture with conversational AI capabilities, 3D visualization, and a multi-dimensional affinity engine for real-time personalization. It supports guided selling, lead capture, and product discovery through AI agents, while insight dashboards help track engagement and optimize performance. DaveAI's GRYD architecture combines SLMs, LLMs, and micro-agents, offering enterprise-grade security and seamless deployment across web, kiosks, WhatsApp, and edge devices. It also provides robust REST APIs for integration with existing enterprise systems.

Epicurus is an AI-powered anonymous group chat application designed to connect individuals facing similar life situations. Leveraging advanced artificial intelligence, the platform matches users based on their personal stories, creating a supportive community where empathy and encouragement thrive. Users can download the app, describe their situation in detail, and then be matched with others who have gone through comparable experiences. This unique approach aims to facilitate deep, meaningful conversations, allowing users to find support, seek advice, and engage in genuine connections without revealing their identity. Epicurus emphasizes personal growth, happiness, and healing through shared experiences.

Olivya is an AI agent specifically designed for the telecommunications industry, offering instant AI responses across various channels. It efficiently manages a wide range of customer queries, including device upgrades, plan changes, outage support, and general account inquiries. The platform aims to provide human-like interactions and is available 24/7, ensuring continuous customer service. Olivya also personalizes interactions by remembering past customer information and can independently manage queries, opening support tickets when necessary. This specialized AI solution helps telecom companies improve customer satisfaction and operational efficiency.

Local Chat is a private, offline AI chatbot designed for Mac, iPad, and iPhone users. This tool allows individuals to download open language models directly to their devices, enabling conversations with an AI assistant without requiring an internet connection. This ensures complete privacy for all interactions, as data remains on the user's device. It offers the convenience of a personal AI assistant, similar to popular online chatbots, but with the added benefit of accessibility anytime and anywhere, even in environments without network access. Local Chat is ideal for users who prioritize data privacy and wish to have an AI companion readily available on their Apple devices.