Customer Support & CX

Xtendo Global provides comprehensive BPO and Contact Center solutions, leveraging AI to enhance human quality in customer interactions. With over 23 years of experience, Xtendo offers flexible, agile, and cost-efficient services tailored for various business needs, including CX, Operations & BackOffice, Collections, and Sales. Their offerings span customer success, inbound/outbound services, content moderation, back office support, full cycle sales, technical support, and digital transformation solutions like AI voice agents and generative AI software. Xtendo serves both leading corporations and SMEs across the Americas and Europe, aiming to improve customer satisfaction, reduce costs, and increase revenue.

FanChat is an innovative AI tool designed to facilitate direct messaging between fans and their favorite celebrities. By leveraging AI, it creates interactive celebrity personas that fans can engage with 24/7. The platform aims to enhance fan engagement through personalized conversations, offering a unique way for fans to connect with public figures. While the current website content is minimal, the core offering is a direct messaging service with AI-powered celebrity representations, providing an accessible and scalable solution for fan interaction.

Jekka.ai specializes in leveraging artificial intelligence to transform various industries. The platform focuses on developing advanced algorithms and cutting-edge solutions, aiming to lead the charge in shaping the future with innovation and intelligence. While specific features are not detailed, the overarching theme is the application of AI to create revolutionary changes. The company, 杭州西格莫伊德智能科技有限公司, appears to be based in China and was established in 2025, suggesting a forward-looking approach to AI development.

RealFeedback is an AI-powered feedback solution designed to streamline the process of gathering customer insights. It leverages a sophisticated chatbot to engage with users, collecting valuable feedback through natural conversations. The platform then employs AI to analyze these interactions, identifying key points, recurring patterns, and sentiment. This analysis is presented in an organized format, enabling businesses to make data-driven decisions to improve user experience and boost customer satisfaction. RealFeedback aims to provide actionable insights that help companies understand their customers better and refine their products or services.

Convogenie AI offers an all-in-one platform for businesses to deploy and manage AI agents across various functions including sales, marketing, support, and operations. The tool is designed to automate lead capture, campaign management, and operational tasks, ensuring 24/7 autopilot functionality. It provides a unified workspace to manage conversations, knowledge, tasks, skills, and AI agents, catering to modern customer teams. Convogenie AI aims to transform customer engagement through intelligent AI conversations across multiple channels, enabling quick deployment of AI agents to drive meaningful interactions and streamline communication.

Cognitronix provides advanced AI solutions designed to enhance workflow efficiency through cognitive and deep learning technologies. The platform offers specialized tools such as an AI Implant Planner for precise dental implant planning and an AI Smile Designer to visualize personalized smile designs, fostering shared decision-making in healthcare. Additionally, Cognitronix develops Familiar™, a customizable AI assistant aimed at enriching communication and streamlining processes for business users. They offer tailored AI solutions for specific use cases, managed deployment options (cloud or on-premises), and actively collaborate with healthcare professionals to drive innovation in the field. Their services are built on values of integrity, efficiency, and customer centricity.

elv.ai offers a robust content moderation solution that integrates artificial intelligence with human oversight to manage comments on social media platforms. The tool automatically detects and hides unwanted comments, including vulgar, offensive, sexual, and brand-specific terms, 24/7. For comments with lower confidence scores, human moderators provide review, ensuring high accuracy. Beyond protection, elv.ai helps social media managers analyze best-performing topics and audience feedback to enhance content, and boosts engagement through faster reactions with auto-likes and suggested replies. It supports major social networks like Facebook, Instagram, and LinkedIn, aiming to save social media managers significant time and protect brand reputation.

AskCyph™ LITE by Cypher Tech Inc. is an innovative AI chatbot that redefines accessibility to AI by enabling in-browser AI model execution. This approach significantly enhances user privacy and security by processing AI models directly on the user's device. The tool aims to democratize AI, making advanced conversational AI capabilities available to a broader audience without compromising data integrity. It supports running various AI models locally, making it a versatile solution for individuals seeking private and secure AI interactions. Cyphertech focuses on empowering users with personal AI assistants that operate within their browser environment, ensuring that conversations and data remain confidential.

FileGPT is a powerful AI-driven tool designed to transform how users interact with their documents and online content. It enables natural language conversations with a wide array of file formats, including PDFs, TXTs, DOCs, as well as audio, YouTube videos, and webpages. By integrating GPT-powered AI, FileGPT delivers quick and accurate responses to user queries, eliminating the need for endless scrolling and searching. Its features include multi-format support, the ability to handle large files and long texts, smart content parsing for handwritten documents and multimedia, and cross-source querying across all uploaded files simultaneously. FileGPT aims to provide a smarter, more intuitive way of working with information.

Giga offers AI agents designed for enterprise customer support, capable of managing complex workflows and delivering human-like customer experiences at scale. The platform features an "Agent Canvas" for building, governing, and scaling AI agents, allowing businesses to ground agents in brand standards, compliance rules, and workflows. Giga also includes "Smart Insights" to analyze conversations, uncover root causes, and recommend policy improvements to drive KPIs. With "Voice Experience," agents can engage with empathy, offering personalized voices, dynamic interrupts, and ultra-low latency for natural conversations. The tool aims to solve complex support issues, improve deflection rates, and support multiple languages, with a focus on rapid deployment, often within two weeks.

Webmaxy is an all-in-one WhatsApp engagement platform designed to boost business growth by up to 60%. It provides powerful WhatsApp API and marketing tools to automate customer engagement, manage campaigns, and drive conversions. Key features include unlimited WhatsApp broadcasting, seamless catalog integration, automated chat flows, and AI-powered chatbots. The platform also offers WhatsApp Customer Support with an agent dashboard, WhatsApp Store functionality, and Click-to-WhatsApp Ads. Webmaxy emphasizes transparency and cost-effectiveness in its pricing, offering various plans including free options and fully-paid plans with no hidden costs beyond WhatsApp conversation rates. It supports businesses in industries like Real Estate, Restaurant, and Education, helping them improve ROI, engagement, and sales.

ChatGPT-Telegram-Workers provides a simple and fast solution for deploying a personal ChatGPT Telegram bot. It leverages Cloudflare Workers for serverless operation, eliminating the need for local development environments or domain names. The tool supports deployment across multiple platforms, including Cloudflare Workers, Vercel, and Docker, and is compatible with various AI service providers such as OpenAI, Azure OpenAI, Cloudflare AI, Cohere, Anthropic, Mistral, DeepSeek, Gemini, and Groq. Key features include customizable system initialization, inline keyboard model switching, custom commands for quick presets, multi-bot support, streaming output, multi-language capabilities, text-to-image generation, and a plugin system for further customization.

Trring Me offers a comprehensive omnichannel platform designed to enhance customer engagement through WhatsApp Business solutions. It enables businesses to deploy customizable chatbots that can answer up to 80% of customer queries, send unlimited bulk broadcasts without meta-verification or per-conversation costs, and manage all conversations on a single platform. Key features include WhatsApp Chatbot for 24/7 support, WhatsApp Broadcasting for personalized campaigns, a Shared Team Inbox for collaborative client interaction, and an In-Built CRM for contact management. The platform aims to reduce operational costs, increase sales, and improve customer experience by providing real-time engagement and automated communication channels.

Botsplash is an all-in-one customer engagement platform designed to help businesses connect with leads across SMS, chat, voice, and more from a single dashboard. It leverages AI to capture intent, automate follow-ups, and move conversations forward, assisting with lead qualification, routing, and personalized interactions. The platform offers features like ConversationHub for unified messaging, ConvertAI for lead qualification, and CustomerRetention+ for automated follow-ups. Botsplash is built with compliance in mind, including SOC 2 Type II standards, TCPA safeguards, and 10DLC readiness, making it suitable for regulated industries like mortgage, insurance, and automotive. It integrates with leading CRMs like Salesforce and HubSpot, enhancing existing workflows rather than replacing them.

Chatbase is a comprehensive platform for building and deploying AI customer support agents. It allows businesses to train AI agents on their specific data, configure actions, and deploy them across various channels like web, Slack, WhatsApp, and Messenger. The platform is designed to automate customer service workflows, resolve complex queries, and improve customer outcomes. Key features include multi-model AI support, real-time data synchronization with CRMs, AI actions on external systems, smart escalation to human agents, and advanced reporting. Chatbase emphasizes security with robust encryption and compliance, and offers multilingual support for over 80 languages, making it suitable for global customer engagement.

Molver offers an innovative AI-assistant suite designed to automate online sales and enhance customer interaction for internet stores and offline retail. The platform includes Molver.Booster, an AI consultant that fully automates sales, qualifies leads, and guides customers through the sales funnel 24/7. Molver.Trainer provides an online platform for creating voice dialogue simulators, helping to train sales staff and improve customer service skills. Additionally, Molver offers AI kiosks for offline retail, acting as human-centric AI consultants that handle consultations, upsells, and payments, integrating seamlessly into existing infrastructure. The solutions are pre-trained, self-improving, and offer multi-channel communication with flexible deployment options.

Rosie is an AI-powered call answering service designed to provide 24/7 phone support for businesses. It acts as an AI virtual receptionist, trained on your business information to answer questions, set appointments, and send instant notifications. Rosie helps businesses avoid missed calls, filter out spam, and manage customer interactions efficiently. It integrates with Google Calendar and Calendly for appointment booking and offers features like custom greetings, spam filtering, and the ability to send custom links via text. Available on web and mobile apps, Rosie aims to be a cost-effective alternative to traditional answering services and voicemail.

Chatling is an AI customer service platform designed to deploy intelligent AI agents across various channels including websites, WhatsApp, and Instagram. It specializes in resolving customer questions instantly and efficiently, with a seamless human handoff feature for complex issues, ensuring full context is provided to agents. The platform supports over 80 languages, enabling global customer support, and requires no coding for deployment. Chatling also helps in lead generation by capturing leads, answering product questions, and qualifying prospects automatically. Its AI knowledge base auto-syncs with websites, documents, and help centers to ensure responses are always up-to-date, and it offers features like live chat, analytics, and customer satisfaction surveys.

Bookline.ai provides AI-powered solutions for restaurants, hotels, campsites, and mobility services to automate customer service and booking management. The platform offers AI voice agents that handle incoming calls 24/7, managing reservations, modifications, and frequently asked questions. Additionally, AI WhatsApp agents engage with customers for bookings, confirmations, and follow-ups. Bookline.ai also enables targeted WhatsApp campaigns to re-engage past customers and promote availability, aiming to increase direct bookings and revenue. The tool helps businesses avoid missed reservations, improve online reputation through post-booking surveys, and reduce no-shows with automated reminders.

Coxwave offers AI-based solutions and strategies to help partners achieve leadership in their vertical. The platform provides an analytics engine specifically designed for Gen-AI products, enabling efficient improvement of conversational AI products through user behavior analysis and feedback-based quantitative evaluation. It delivers in-depth insights based on actual user data. Additionally, Coxwave acts as a consulting partner, assisting businesses from idea generation to the full implementation of AI services, supporting the creation of effective AI solutions across various industries. This comprehensive approach ensures AI models function as intended post-deployment, monitoring user environments and understanding large-scale patterns.

Fiber Technologies, Inc. specializes in providing AI chatbot solutions designed to enhance business operations. Their chatbots are trained on specific business data, ensuring accurate and relevant responses for various customer interactions. The primary goal is to deliver real-time support and valuable insights, thereby improving efficiency and customer satisfaction. This tool can be effectively utilized to automate customer support functions, provide instant and precise information to users, and streamline communication processes within an organization. By leveraging AI, Fiber aims to reduce operational costs and free up human resources for more complex tasks, ultimately contributing to a more efficient and responsive business environment.

Quriobot is a user-friendly platform designed for building custom chatbots without requiring any coding skills. It enables businesses to automate customer service, generate leads, and gather feedback around the clock. The platform supports various channels including Facebook, WhatsApp, Telegram, LINE, Viber, and Google Business Messages. Users can customize the chatbot's appearance and behavior, integrate with external services like Mailchimp and Salesforce via webhooks, and utilize advanced features such as conditional jump logic and multi-language support. Quriobot also offers integrations with OpenAI for generating bot messages and Azure Cognitive Services for speech capabilities, making it a versatile solution for enhancing customer interactions.

Auto Chat is a comprehensive WhatsApp automation platform designed to enhance business communication and customer engagement. It offers cutting-edge cloud-based solutions, including a no-code chatbot builder for effortless creation of autoresponses, lead qualification, and FAQ handling. The platform supports bulk messaging, seamless eCommerce integration for a native WhatsApp shopping experience, and a unified team inbox for efficient multi-agent chat. Auto Chat also facilitates official WhatsApp Business API integration, allowing businesses to connect with existing POS/ERP or eCommerce systems and deliver instant notifications to thousands of customers, ultimately improving customer service efficiency and credibility.

BeyondChats offers a free chatbot solution designed to enhance lead generation and sales for businesses. It integrates seamlessly into websites, WhatsApp, and Instagram, allowing companies to manage digital interactions efficiently. The platform helps identify high-potential leads, reduce ad spend, and save significant time for sales teams by automating inquiries and providing in-depth behavioral analytics. BeyondChats supports over 75 languages and offers features like intelligent analytics, lead generation, unlimited seat capacity, and custom integrations with CRMs. It's built to understand user behavior, double engagement, and provide actionable insights to optimize marketing efforts and improve conversion rates.